How to Replace your LIS: A Quick Guideline & Worksheet

“COVID is a unique opportunity because I started three months ago and I'm already making a profit. Most lab businesses don't make a profit for a couple years. Because the demand is high and there is just an immediate need, we have been able to make a little money that will help us develop the long-term part of the business."

Brent House - Founder and CEO - Tomorrow's Health

"The Comp Pro Med product is not fancy. It is pretty straight forward, and honestly, for an LIS, I don't care if its fancy looking. To me, it's more about its functionality and for our purposes it has performed well. It’s straight-forward, quick, simple and easy to use. Plus, we have no downtime which is huge."

Brent House - Founder and CEO - Tomorrow's Health

When we starting looking for an LIS for the lab one of the main things we were looking for was a company that could meet our shorter timelines. Comp Pro Med did exactly that where I think some of the other companies that we talked to quoted 6 to 10 weeks, but Comp Pro Med got us up and running far quicker than that, which is really what we needed."

Brent House - Founder and CEO - Tomorrow's Health

“This morning I had a problem with barcodes and I called Comp Pro Med. They fixed it, and they do it so fast, it’s really incredible to watch.”

Jan Phillips - Medical Technologist - Mendota Mental Health Institute

“Comp Pro Med’s support is very helpful and great to work with. Any issues that we’ve ever had get quickly taken care of, it’s like magic.”

Jan Phillips - Medical Technologist - Mendota Mental Health Institute

"Each interface means less manual entry for us and we know every time the system is more automated the less likely we are to make mistakes.”

Jan Phillips - Medical Technologist - Mendota Mental Health Institute

"Comp Pro Med has been very good about bringing on new features. Each new feature helps make life a little easier for us here in the lab. We’ve been very happy with the system.”

Jan Phillips - Medical Technologist - Mendota Mental Health Institute

"Overall it has been a very, very good experience working with Comp Pro Med. They have provided remarkable support in every way. We are able to get all of the small details lined up and it makes a huge time difference in our daily workflow. Frankly, It has been the best LIS system that I have ever used or worked on in my career.”

Kerri Watson - Lab Supervisor - Liberty Diagnostics

“It is a lab product used by lab people. They actually listen to the customers and make sure it is usable. Not just something that is deployed to the customer and say, here make this work.”

Ryan Greenwood - LIS Coordinator - Redington-Fairview General Hospital

“There are a lot of times I will call Comp Pro Med and say, I need this interface to do this. And a lot of times they do it right then or there or as soon as I get off the phone. The turnaround is excellent.”

Ryan Greenwood - LIS Coordinator - Redington-Fairview General Hospital

“We get a high level of personalization with Comp Pro Med, and I can talk to the programmer that knows exactly how the program works. I’m not calling a help center that has no idea how to help, or an email where they put in a help ticket. I get to talk to the person who gets things done.”

Ryan Greenwood - LIS Coordinator - Redington-Fairview General Hospital

“Over the years we might have considered other systems, but I don’t think any other LIS can get close to the bang for the buck we have realized with Polytech."

Ryan Greenwood - LIS Coordinator - Redington-Fairview General Hospital

"The implementation was fast and the support from Comp Pro Med has been extremely helpful and professional as we have fine tuned the LIS to meet our needs. We are very happy so far. We are finding Polytech to be a great solution for Molecular PCR, Polypharmacy and Medication Noncompliance, Toxicology, Blood testing and we expect smooth sailing with our new LIS.”

Victor Castillo - Executive Director - South Texas

“Replacing an LIS is a major undertaking, but we needed a vendor who provided responsive support and we also wanted the flexibility of customizing our reports."

Victor Castillo - Executive Director - South Texas

“In a number of cases we were waiting as much as six months to get support from our old LIS vendor. When the upfront investment is over $100,000 and with on-going support costs, we thought we would get better response from our old vendor. It’s difficult to run a busy lab and provide our customers with fast, accurate service while we are waiting for our LIS vendor to respond to our requests."

Victor Castillo - Executive Director - South Texas

"The implementation of our LIS has been quite smooth. Comp Pro Med has provided immediate response during our setup and everything is up and running quite well. We have expectations for significant growth with our lab and we expect the Polytech LIS to grow with us. It’s a great product. We just love it.”

Ravi Alla - Lab Manager - Prime Toxicology

“Our LIS data is very important to us and with the big name LIS systems I used in the past, we didn’t have full control of our data.”

Ravi Alla - Lab Manager - Prime Toxicology

“I have had experience with a variety of LIS systems in the past. The big name systems were going to be too expensive and so we started looking around to find an LIS that met all of the requirements of our lab, provided an integrated web portal and fit our budget.”

Ravi Alla - Lab Manager - Prime Toxicology

"Some of the other vendors we looked at charge 10-30 cents per report, and if you have to send or email them out, it’s an additional 20 cents.With these kinds of reporting fees, we could see that COVID or other report costs would add up rather quickly. Polytech was clearly going to give us a better reporting option than the other vendors we considered."

Royce Dean - Lab Manager

"Polytech had a slightly higher initial cost than some of the other vendors I looked at. However, all of the other vendors had a lot of recurring fees, and you couldn't change things as easily once you got set up. It was almost impossible to change their systems unless you wanted to pay a fortune. With Polytech, we could see that the payoff was going to be within 3 years, and we plan to use the system much longer than that."

Royce Dean - Lab Manager

"Comp Pro Med got us up and running quickly. As a new lab that was critical. Other LIS software companies were going to take months. With Comp Pro Med we were quickly running with no issues and our new lab has already captured our return on investment, which normally could have taken a number of years."

New Lab Customer Running COVID Testing

"With our old LIS we were waiting for our vendor to respond, up to a year in some cases. It was difficult to run a busy lab trying to provide service to our customers while waiting for support from our old vendor. With Comp Pro Med it's a different story. The implementation has been fast and the support from Comp Pro Med has been extremely helpful and professional."

Victor Castillo - Executive Director - South Texas

"What I like about Polytech is that it's very simple and straight-forward. I can run any report that I want to make decisions and identify issues in the lab. We also have an EMR, but I prefer to use Polytech to run reports, it's just easier to use."

Denise King - Lab Manager - Grants Pass Clinic

"Comp Pro Med has been an important partner in helping us meet out meaningful use guidelines. I've been to conferences where meaningful use was discussed and I tell them we've already implemented it and other attendees are amazed. I've looked at other LIS systems, but none can match Polytech's bang for the buck."

Ryan Greenwood - LIS Coordinator - Redington-Fairview General Hospotal

"After the implementation has been very smooth. Comp Pro Med really works hard to build a positive relationship with the customer. Polytech is stable and it works. I don’t even have to think about it. They have made a ton of changes over the years, and many of the things I suggested have been implemented."

Denise King - Lab Manager - Grants Pass Clinic

"The biggest thing for me with the LIS is no significant downtime and we haven’t had any with Polytech. We run a shift and a half, so all of our work needs to get done in a timely manner. We look for maximum efficiencies. We are known in the area as the fast and cheap lab option. We have a 2 hour turnaround inside the building and 3 hours outside the building. If we can’t perform our work, that’s a big problem."

Dan Trumbull - Director of Diagnostic Services - Toledo Clinic

“Polytech has improved our laboratory in many important ways. Comp Pro Med has created a fail-safe redundant database network that eliminates downtime. The system is impressive… and surprisingly affordable… and backed by expert technical support. For any size hospital, clinic, or multi-specialty group practice lab, the Polytech LIS is a system you should seriously consider.”

Theresa Patterson - Group Practice Manager - Dallas, Texas

"Because Polytech records and accurately reports every test, we never lose charges. We have significantly increased revenues, reduced associated billing department labor costs, and are able to submit laboratory charges to our fiscal intermediaries on time.”

Julie Henderson - Laboratory Manager - Miami, Florida