Polytech LIS Lab Support
Polytech LIS Lab Support is the best in the industry. When customers call, they speak to an LIS engineer. No phone trees. No long wait times. We resolve issues the same day. More often we solve problems in minutes and make changes with customers, so they understand how changes are made.
Polytech is easy to use. We guide customers through the mastery of laboratory information system software. Polytech’s robust tools are intuitive and straightforward. With or without our support, customers can:
- Add tests and panels
- Modify user-defined rules
- Customize reports
CPM’s ethos is live lab support to actually solve problems. We know that what’s most important happens in your lab after you purchase our LIS. Our relationship with our customers helps to perfect our Polytech LIS. Their unique needs and workflows inform our product development.
CPM motto: our success is our customer’s success.
About Comp Pro Med
For four decades, Comp Pro Med has focused on developing a world-class laboratory information system. CPM has wide-ranging experience providing LIS solutions for individual labs and hospitals to networks of governmental medical facilities.
The Polytech LIS expedites patient records, interfaces with any application or instrument, automates data collection and reporting, with no downtime and in compliance with state and federal regulations.
Our focused customer-driven approach combines our state-of-the-art feature-rich Polytech clinical laboratory information system with superior support from seasoned system engineers. Our expertise includes not only continuous development of the Polytech LIS to incorporate the latest technology and regulatory requirements, but also direct interfaces that seamlessly connect your LIS with analyzers, instruments and other systems such as reference laboratories, HIS, EMR, EHR, billing and practice management systems.